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Complaints

We take complaints incredibly seriously here at Rombalds Radio.

If your complaint is in relation to a competition or promotion, please ensure that you have read and understood our full terms and conditions before proceeding with your complaint.

If you have a complaint about something you’ve heard on Rombalds Radio or read on our website in the first instance you should contact our Director, Stuart Clarkson, by emailing stuart@rombaldsradio.com

You can also call the Rombalds Radio office on 01535 400145 - or complete the form below, giving as much detail as you can about the nature of your complaint.

We will always aim to get back to you within 24 hours to let you know how we plan to deal with your complaint. We aim to provide a full response to your complaint, including details of any action taken as a result, within 20 working days.

Complaint form

 

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